The country is making significant efforts to accelerate digital transformation in this sector. As evidence, in 2024 the OLGA application was launched, enabling women who are victims of gender-based violence or discrimination to send free messages to access social, psychological, legal, and counseling support. Already introduced in 2022 was the Panic Button, which allows immediate notification of the Hellenic Police’s special units via a single button and geo location for rapid intervention. Under the Recovery and Resilience Facility, substantial funding is earmarked for programs of the Ministry of Social Cohesion and Family, further strengthening digital protection and support for vulnerable groups.
Digital exclusion of vulnerable groups and uunequal access to digital social welfare services, resulting in delays and inefficiencies in delivering essential information and support.
Addressing interpersonal and gender‑based violence that underscoring the need for prompt digital and organizational interventions to protect and support victims.
Goal 1
Strengthening Child Protection and the Family
Protection of children and adolescents, promotion of the establishment and operation of Creative Learning Centers for Children and Adolescents through STEM Technology (KDAP – STEM), and development of a National Action Plan for Demography and the Family.
Goal 2
Revision of Welfare Policy and Digital Transformation of Social Services
Safeguarding the social benefits system from unfair practices through the introduction of prepaid cards for OPEKA and DYPA social benefit payments. Digital transformation of social services through the creation of relevant web portals, registries, and information systems, including the inventory, digitization, and study of the Ministry’s real estate for welfare and public benefit purposes.
Goal 3
Improving Quality of Life for Persons with Disabilities and Combating Poverty and Social Exclusion
Implementation of actions and policies aimed at improving the quality of life for persons with disabilities and addressing poverty and social exclusion.
